The Color Circle – Terms

Last updated: 13 October 2026

These terms apply to The Color Circle as well as our Terms of service. The short version is on The Color Circle page.

1. Who runs The Color Circle

The Color Circle is run by THE COLOR (BRIDLINGTON) LIMITED, trading as The Color, 55 Flamborough Road, Bridlington, YO15 2JH ("we", "us"). Company number 05612741. You can contact us at info@thecolor.uk or on 01262 671167. The Color Circle is The Color's own programme. It is not run or endorsed by Paul Mitchell.

2. Who can join

The Color Circle is open to people aged 18 or over who live in the UK. It's for personal shopping, not for businesses or trade buyers. One membership per person.

3. Joining and leaving

• Joining is free. When you place an order at thecolor.uk, you're automatically a member, under the email address you ordered with. You can also join by creating an account.
• Sign in with that email address to see your points, your tier and your rewards.
• You can leave at any time by emailing us. When you leave, your points and tier end. Any reward codes you've already been given can still be used until they expire.

4. Earning points

• One-off orders. You earn 1 point for every whole £1 you pay for products in one-off orders at thecolor.uk, after any code is taken off. Delivery charges and gift cards don't earn points.
• Subscribe & save. Subscribe & save orders, the first one and every delivery after it, don't earn points, because the subscription already takes 15% off with free UK standard delivery. If an order includes a Subscribe & save item, the whole order earns no points, including any one-off items in it. All other orders earn points at the rates in this section and section 7, whether or not you have an active Subscribe & save subscription. Each Subscribe & save delivery still counts towards your tier (section 5).
• Gold and Inner Circle. If you're Gold or Inner Circle when your points are added, you earn 1.5 points for every whole £1 instead, worked out in the same way.
• When points are added. Points are added when your order is sent or collected. If you return or cancel an order, or part of one, we remove the points it earned.
• Which orders earn. One-off orders placed at thecolor.uk from 12 October 2026, when The Color Circle opened. Purchases in our salon don't earn points.
• Birthday. Add your birthday (day and month) to your account and we'll add 50 points once a year, on your birthday. Please add it at least 30 days before your birthday, or the points will start the following year. If you change it, the 30 days start again.
• Introducing a friend. See section 8.
• What doesn't earn points. We don't give points for joining, for reviews, for signing up to our emails or text messages, or for social media.

5. Tiers

• The three tiers. Your tier depends on the number of orders you've placed in the last 12 months: Circle (every member), Gold (2 or more orders) and Inner Circle (4 or more orders).
• What counts as an order. An order placed at thecolor.uk, including each Subscribe & save delivery. Orders that are cancelled or fully refunded, and purchases in our salon, don't count.
• A rolling 12 months. We work out your tier automatically from your orders in the last 12 months, so it can go up or down. Orders placed in the 12 months before The Color Circle opened count too. If your orders in the last 12 months fall below your tier's number, you move to the tier that matches. Your points and any reward codes you have aren't affected.

Circle perks

• Points on one-off orders, birthday points and rewards from 50 points (sections 4 and 6).
• First news of restocks, if you've joined our mailing list.

Gold perks (as well as Circle perks)

• 1.5 points for every whole £1, as set out in section 4.
• First call on salon cancellations, if you're a salon client and ask us to add you to the list.

Inner Circle perks (as well as Gold perks)

• Free UK standard delivery on orders at thecolor.uk while you're Inner Circle, when your products come to £20 or more after any code. Please sign in before checkout so that we can apply it.
• Invitations to salon evenings with Mel when we hold them. Places may be limited.

We send news of restocks by email, so you'll hear about them if you've joined our mailing list. Perks that depend on something happening, such as a restock, a salon evening or a salon cancellation, apply only when it happens.

6. Rewards

Points	Reward	Your products must come to at least
50	£5 off	£20
100	£10 off	£40
200	£20 off	£80
400	£40 off	£160

• When you choose a reward, we take the points from your balance and give you a code starting CIRCLE-. Enter it in your basket or at checkout at thecolor.uk. Each code can be used once, on one order.
• A code comes off the products in your order, not delivery. It needs your products to come to at least 4 times the code's value before it comes off, as shown above.
• A code can't be exchanged for cash or combined with any other code. It can be used on one-off orders, not on Subscribe & save.
• Codes last 3 months. If you don't use a code in time, its points go back to your balance.
• Free standard UK delivery is worked out on what your products come to after any code. If a code takes your products below the free-delivery amount, standard delivery is charged as usual, unless your delivery is free for another reason (for example, you're Inner Circle).
• Points have no cash value. They can't be exchanged for money, transferred to anyone else, or sold.

7. Founding Fortnight and double points weeks

• Founding Fortnight. One-off orders placed from 12 October 2026 until 11.59pm on Sunday 25 October 2026 earn 2 points for every whole £1, worked out as in section 4, whatever your tier. The points are added when we send or you collect the order. If we can't send an order placed in time by Tuesday 27 October 2026, we'll add its extra points by hand. Subscribe & save orders, and orders that include a Subscribe & save item, don't earn points (section 4).
• Double points weeks. We may run up to four double points weeks a year, for members. Each one covers the dates and products we announce for it, on the same basis as the Founding Fortnight. We announce each one on The Color Circle page before it starts, and by email to members who've joined our mailing list. Once we've announced a week, it runs as announced.
• Birthday and introduction points aren't doubled.

8. Introducing a friend

• You can share your personal link with friends. Please share it only with people who would like to hear about us, and don't post it on public websites or forums.
• Your friend must be new to The Color, aged 18 or over and living in the UK. They get free UK standard delivery on their first order. Their code can be used once, within 3 months, and can't be combined with any other code.
• You get 100 points once your friend's first order has been sent. If it's returned, we may take the points back.
• You can't introduce yourself, someone at your address, or someone using your device. You can earn points for up to 10 introductions a year.

9. Points expiry

Your points stay active as long as you place an order, earn points for an introduction, or use points at least once every 12 months (birthday points don't count towards this). If you don't, your points will expire. Reward codes expire as set out in section 6, and their points go back to your balance. If you've joined our mailing list, we'll email you 30 days and 3 days before your points or a code expire.

10. Emails about your Color Circle account

We email every member about things in their Color Circle account: a reward code you've chosen, your birthday points, reaching a new tier and your introductions. These emails are about your account, or something you've asked for. Reminders before points or codes expire go only to members who've joined our mailing list. Our marketing emails, including Mel's hair tips and news of double points weeks, only go to people who've joined our mailing list, and you can unsubscribe at any time. Our Privacy Policy explains how we use your information, including the companies that help us run The Color Circle.

11. Fair use

If we believe that points, a tier or a reward were earned or used by mistake, through misuse or in breach of these terms, we may remove them, cancel a code or end a membership. We'll tell you why.

12. Changes to The Color Circle, or closing it

• We may change these terms, including the points you earn, the rewards, the points needed, the minimum orders, the birthday points, the perks of each tier and the conditions of a perk, or close The Color Circle.
• Before any change that takes something away from you, we'll give you at least 30 days' notice, on this page and by email to members we can email.
• A change won't take away points, rewards or a tier you've already earned, and points you already have keep their value. Tiers still follow your last 12 months (section 5).
• If we close The Color Circle, you'll have at least 30 days to use your points.
• We may add new rewards, perks or double points weeks at any time.

13. Your rights

These terms don't affect your legal rights. They're governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.

14. Contact

Email info@thecolor.uk, call 01262 671167, or write to The Color, 55 Flamborough Road, Bridlington, YO15 2JH.